Social media marketing agency

Social media marketing agency in Mumbai with a plan behind it

Organic social media management for Instagram, Facebook, LinkedIn and YouTube: strategy, content calendars, post and reel design, captions and community management, with plain-English reports focused on enquiries rather than follower counts.

Service
Social Media Marketing
Based in
Andheri West, Mumbai
Works with
Clients across India & abroad

Tools & stack

InstagramFacebookLinkedInYouTubeMeta Business SuiteGA4

Social Dealers is a social media marketing agency in Mumbai that started, as the name suggests, as a social media company. We have been doing this since 2012, and we have learned that posting more is rarely the answer. What works is a clear plan, content that looks and sounds like your brand, and a website ready to turn interest into enquiries.

This page covers organic social media: the content, community and profile work that builds trust over time. Paid advertising on Instagram and Facebook is a separate service, covered on our Google and Meta ads page.

What our social media management includes

Strategy and content calendar

We start with your goals, your customers and what your competitors are doing. From that we build content pillars, the handful of themes your brand will be known for, and a monthly content calendar. You review the calendar before any design work begins.

Design and copy

We design and write every post:

  • Single-image posts and carousels that explain, teach or show your work
  • Reels and short videos, planned around what your business can realistically film
  • Stories for updates, behind-the-scenes moments and quick questions
  • Captions written in your brand voice, with relevant hashtags and a clear call to action
  • LinkedIn posts and documents for B2B audiences

Where it fits, we use AI-assisted production for images and drafts, always with a human editing and approval step. You get consistent output without losing your voice.

Scheduling and publishing

Once you approve the posts, we schedule them for when your audience is most active. Nothing goes out on your feed without your sign-off. No surprises.

Community management

We reply to comments, moderate spam and pass messages and leads on to your team. You decide which questions we answer directly and which come to you, such as pricing, complaints or bookings.

Profile setup and optimisation

Your bio, profile picture, highlights, links, contact buttons and business details are set up so a new visitor understands what you do and how to reach you at a glance.

Platforms we manage

We recommend the platforms your customers actually use rather than trying to be everywhere.

  • Instagram: reels, carousels and stories for consumer brands, hospitality, education, retail and lifestyle businesses.
  • Facebook: still valuable for local communities, groups, events and audiences who are less active on Instagram.
  • LinkedIn: company pages and thought leadership for B2B firms in areas such as logistics, manufacturing and professional services.
  • YouTube: where video makes sense, for explainers, walkthroughs and longer stories.

Who this is for

Our social media management suits:

  • Business owners who know they should be posting but do not have the time or an in-house team
  • Brands whose feed looks inconsistent or has gone quiet
  • B2B companies that want a professional LinkedIn presence buyers can check before they call
  • Local businesses that want to stay visible to the community around them

It is not for anyone looking for instant follower growth. We never buy followers, likes or engagement. Fake numbers make an account look busier but bring no customers, and they can hurt how the platforms show your content to real people.

How we work

  1. Discovery. We learn about your business, customers, tone of voice and goals, and review your current profiles.
  2. Strategy. We agree the platforms, content pillars, formats and what success looks like for you.
  3. Calendar and approval. Each month you receive a content calendar to review and approve.
  4. Production. We design posts, write captions and edit video, then share the finished content for final sign-off.
  5. Publishing and community. We schedule the posts and look after comments and messages.
  6. Report and refine. We review what worked and use it to shape the next calendar.

What affects the cost

Every brand needs something slightly different, so we scope each one in writing. The main factors are:

  • The number of platforms we manage
  • How often you want to post, and the mix of formats; reels and video take more work than static posts
  • Whether you supply photos and footage, or we need to create or source visuals
  • How much community management is needed, which depends on how many comments and messages you receive
  • Whether brand templates and guidelines need to be created first

How we measure and report

Every month you get a short, plain-English report: what we posted, what people responded to and what we will change next. We track reach and followers, but we do not treat them as the goal. The report focuses on the numbers that matter to your business:

  • Enquiries and direct messages that come from social
  • Website visits from your profiles and posts, tracked in GA4
  • Clicks on call, WhatsApp, email and link-in-bio buttons
  • Saves, shares and comments, which show content people genuinely value
  • Which posts and formats worked, and which did not

Tools we use

We publish to Instagram, Facebook, LinkedIn and YouTube, using Meta Business Suite for scheduling, the shared inbox and insights on Instagram and Facebook. We use each platform's own analytics alongside GA4 and tagged links, so we can see which posts actually send people to your website.

Organic social or paid ads?

Organic social builds trust over time. When you need enquiries sooner, it pairs well with paid campaigns on Google and Meta, using the same content and brand voice. Our article on social media management vs paid ads explains the difference in more detail.

Related services

Start with a conversation

Tell us about your brand and what you want social media to do for it. We will review your current profiles and suggest a plan that fits. Contact our Mumbai studio or call us on +91 99304 84212.

What you get

  • Social media strategy and monthly content calendar
  • Post, carousel, story and reel design
  • Captions, hashtags and scheduling
  • Community management and moderation
  • Profile setup and optimisation
  • Plain-English monthly reports focused on enquiries

FAQ

Social Media Marketing questions

Do I approve posts before they go live?
Always. You review the monthly content calendar first, then the finished designs, captions and videos before anything is published. If something does not feel right for your brand, we change it. Nothing goes out on your feed without your sign-off, and because the accounts stay in your name, you can see and pause scheduled posts whenever you like.
Which platforms do you manage?
Mostly Instagram, Facebook and LinkedIn, plus YouTube where video makes sense. We recommend the platforms your customers actually use rather than trying to be everywhere. A B2B firm may only need LinkedIn done well, while a cafe or clinic usually gets more from Instagram and Facebook. We would rather manage two platforms properly than five badly.
Do you run paid ads as part of social media management?
No. Our social media marketing is organic: strategy, content, publishing and community management. Paid campaigns on Instagram, Facebook and Google are a separate service, covered on our Google and Meta ads page, with ad spend paid directly to Meta or Google. Many clients use both, and we keep the same content style and brand voice across them.
Can you grow my followers quickly?
We never buy followers, likes or engagement, and we would advise you to avoid anyone who does. Fake followers do not buy from you and can reduce how many real people see your posts. Genuine growth comes from consistent, useful content and real conversations with your community. If you need reach sooner, targeted paid campaigns are the honest way to get it.
Do you create reels and videos?
Yes. We plan reels and short videos around what your business can realistically film, write the scripts or shot lists, and edit the footage you supply into finished posts. Where it fits, we also use AI-assisted production with a human approval step. Video takes more effort than static posts, so we agree the mix of formats when we scope the work.
Will you reply to comments and messages?
Yes, community management is included. We reply to comments, hide spam and answer common questions in your brand voice. Messages that need your input, such as pricing, bookings or complaints, are passed to your team. We agree in advance which questions we can answer directly and how new leads should be handed over, so nothing falls through the gaps.
How do you measure success on social media?
We look beyond likes. Each monthly report covers enquiries and messages from social, website visits from your profiles, clicks on call and WhatsApp buttons, and the posts people saved or shared. Reach and followers are tracked too, but they are context rather than the goal. Every report ends with what we will change in the next calendar.
Who owns my social media accounts?
You do, and we insist on it. Your profiles, pages and Meta business account should be in your business name, with us added as partners or admins. That way the audience, the content and the data stay with you, whoever manages them, and you never have to ask an agency for access to your own brand.

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