Privacy policy

Last updated 14 Nov 2026

This policy explains what personal data Social Dealers Digital Solutions (“Social Dealers”, “we”, “us”) collects through socialdealers.in and when you become a client and pay us, why we collect it, how long we keep it, and the choices you have. We have been a digital agency in Mumbai since 2012, and we try to collect as little as we can.

For your personal data, we are the “Data Fiduciary” under India’s Digital Personal Data Protection Act, 2023 (“DPDP Act”). We also follow the reasonable security practices expected under the Information Technology Act, 2000.

Who we are

Social Dealers Digital Solutions is a sole proprietorship owned by Amey Arora.
Ground Floor, 47/C-9, SVP Nagar, MHADA, Near Versova Telephone Exchange, Andheri West, Mumbai, Maharashtra 400053, India
Email: contact@socialdealers.in · Phone: +91 99304 84212

1. What we collect

a) When you send an enquiry through our contact form

  • Your name and email address (required).
  • Your phone number, company name, budget range and the services you’re interested in (all optional).
  • Your message (required).
  • Your confirmation that we may contact you about this enquiry (required tick-box).

b) Collected automatically with your enquiry

  • How you found us: the page you sent it from, the website that referred you at the start of your visit (for example google.com or linkedin.com, not the full address) and, if you arrived through a link carrying campaign tags (for example from an ad), which campaign brought you. Your browser keeps this only for the current tab (see our Cookie Policy) and sends it to us only if you submit the form.
  • A scrambled IP address: we never store your raw IP address with your enquiry. We store a one-way code made from it using a secret key, and use it only to spot spam and abuse.
  • Your browser’s user agent: basic information about your browser and device type.

c) Server and error logs

When a page can’t be found, we record only the address that was tried and the page that linked to it, so we can fix broken links. This contains no information about you. Like every website, our hosting provider’s servers also keep short-term technical access logs (which include IP addresses) for security and to keep the service running.

d) Analytics, only if you say yes

We use Google Analytics only if you click “Allow analytics” on our cookie banner. Google Analytics then records how you use the site (pages viewed, approximate location, device type and how you found us), linked to a random ID stored in a cookie. We don’t use it to identify you by name. We also use Microsoft Clarity on the same terms. It records how pages are used (clicks, taps, scrolling and mouse movement), including recordings of visits, so we can see where the site is confusing. Clarity hides what you type into forms, and we don’t use it to identify you. If you choose “No thanks”, neither Google Analytics nor Clarity loads at all. See our Cookie Policy.

e) Spam protection

To block automated spam, our contact form may use Cloudflare Turnstile, a bot check. Cloudflare processes technical information about your browser and device to run it.

Apart from the payment details described below, we don’t ask for sensitive information such as financial, health or identity-document details. Please don’t include it in your message.

f) Job and internship applications

If you apply through our Careers page, we collect your name, email, mobile number, city, the type of role and skills you choose, your portfolio and LinkedIn links, your message and, if you upload one, your CV. We use them only to consider your application and to contact you about it. CVs are stored privately, seen only by our founder, and never published.

g) When you use our free website checker

If you use our website checker, our server visits the public website address you enter, the way a search engine would. We keep that website address and its score for 12 months to understand how the tool is used. We don’t record who ran the check, we don’t ask for your name or email, and we never contact anyone because of a check. Your report is kept at a private link for 7 days. To stop misuse, your IP address is used briefly to limit how many checks can be run, and is not stored with the result.

h) When you use our other free tools

Our GST invoice generator, privacy policy generator and WhatsApp link generator run in your browser. What you type into them is not sent to us or stored, with two exceptions that happen only if you choose them:

  • “Email me a copy”: if you enter your email address and press Send, the invoice, policy or link you made passes through our server once so our email provider can deliver it to you. We don’t keep a copy of the content or your email address. To prevent misuse, we briefly keep a one-way code made from the email address (not the address itself) for 24 hours, to limit how many copies can be sent to it.
  • Our weekly email (optional): if you sign up in the box on our Journal, or tick “Send me tips, new articles and occasional offers” in a free tool, we save your email address, where you signed up, what you agreed to and when. We then send you a confirmation link, and you join the list only after you click it. We send a weekly email with our latest articles and, now and then, tips and offers about our services. People who signed up before 15 November 2026 agreed to tips only, so they don’t get offers. We don’t use tracking pixels to see whether you open our emails. Every email has a one-click unsubscribe link. If you don’t confirm within 30 days, or after you unsubscribe, we delete your address within 30 days.

i) When you become a client and pay us

  • Billing details: your name or business name, billing address, email, phone number and GSTIN (if you have one), so we can issue GST invoices.
  • Payment records: the amount, date, invoice number, payment method and the transaction reference.
  • Online payments: when you pay by card, UPI, net banking or wallet, you enter your payment details on the secure page of the payment gateway (such as Stripe or Razorpay), not on our website. The gateway tells us whether the payment succeeded, and may share limited details such as the card type and its last four digits. We never see or store your full card number, CVV, UPI PIN or net-banking password.
  • Bank transfers: the name and account details shown on the transfer, which we need for reconciliation and any refund.

2. Why we use it, and on what basis

We use your enquiry details on the basis of the consent you give by ticking the box on our contact form. You can withdraw it at any time (see section 7). We keep the site secure, block spam and meet legal requirements as legitimate uses permitted by the DPDP Act.

  • To reply to your enquiry, discuss your project and send you a proposal.
  • If you become a client, to deliver the work you asked for. Project work is also governed by your proposal or agreement with us.
  • To issue invoices and credit notes, collect payments, process refunds, prevent payment fraud and keep the accounting records that tax law requires. We do this to perform our agreement with you and to meet our legal obligations.
  • To understand which campaigns and pages bring us enquiries (campaign tags, and analytics if you allowed it).
  • To keep the site secure and free of spam, and to fix broken links.
  • To meet our legal obligations.

We do not sell your personal data, and we do not add you to marketing mailing lists without your separate permission.

3. Who we share it with

We share personal data only with service providers that help us run the website, and only as far as they need it:

  • Our hosting provider, which stores the website and its database.
  • Our email provider, which delivers enquiries to our inbox.
  • Google (Google Analytics), only if you have allowed analytics cookies.
  • Microsoft (Clarity), only if you have allowed analytics cookies.
  • Cloudflare (Turnstile bot check), when it is active on the form.
  • Payment gateways (such as Stripe or Razorpay) and our bank, to process your payments and refunds. They act under their own privacy policies and the rules of the Reserve Bank of India.
  • Our accountant and the tax authorities, for invoices and payment records, as GST and income-tax law requires.

We may also disclose information if the law requires it, or to protect our rights or prevent fraud. We don’t share your data with anyone else.

WhatsApp and social media. If you tap our WhatsApp button, the chat happens on WhatsApp (owned by Meta) under WhatsApp’s own privacy policy. Our footer links to our LinkedIn, Instagram, Facebook, YouTube and X pages, which are run by those companies under their own policies. We only see what you choose to share with us there.

4. Data stored outside India

Our website, its database and our email are hosted on servers in the United States. Google, Microsoft and Cloudflare may also process data outside India. Payment gateways that operate in India must store payment data as the Reserve Bank of India requires. Indian law allows this, subject to any restrictions the Government notifies. We use established providers that maintain appropriate security safeguards.

5. How long we keep it

  • Enquiries that don’t lead to a project: your personal details are erased 3 years after our last contact with you. We keep only anonymous statistics (such as the date and the services asked about).
  • Spam submissions: erased after 90 days.
  • Job and internship applications (including CVs): erased 12 months after we last updated them, unless you join us.
  • Enquiries that become client projects: kept for as long as we work together, and afterwards for as long as tax, accounting or other laws require us to keep business records.
  • Website checker: the website address and score are deleted after 12 months, and private report links expire after 7 days.
  • Email tips list: kept until you unsubscribe; deleted within 30 days of unsubscribing, or 30 days after sign-up if you never confirm. Copies you email yourself from our free tools are not kept at all.
  • Invoices and payment records: kept for 8 years from the end of the financial year they relate to, as Indian GST and income-tax laws require us to keep accounting records. Payment gateways keep their own records under their policies.
  • Analytics data: kept in Google Analytics for no longer than 14 months. Microsoft Clarity keeps visit recordings for about 30 days and summary data for up to 13 months.

If you ask us to delete your data sooner, we will, unless the law requires us to keep it.

6. How we protect it

We use reasonable security measures, including encrypted (HTTPS) connections, scrambled IP addresses, restricted and logged access to our systems, and protection against form abuse. Online payments are handled entirely by PCI DSS–compliant payment gateways, so card details never touch our systems. No website can be completely secure. If a personal data breach affects you, we will inform you and the authorities as Indian law requires.

7. Your rights

Under the Digital Personal Data Protection Act, 2023, you can ask us to:

  • give you a summary of the personal data we hold about you and how we use it;
  • correct, complete or update it;
  • erase it, where we no longer need it or you withdraw consent;
  • withdraw your consent at any time;
  • nominate another person to exercise these rights for you if you die or become unable to act.

To use any of these rights, email contact@socialdealers.in from the address you used with us, or call +91 99304 84212. We may ask you to confirm your identity first.

To withdraw analytics consent, use the “Cookie settings” link in the footer of any page. Withdrawing consent doesn’t affect anything we did before you withdrew it.

8. Questions and grievances

Grievance Officer: Amey Arora, Proprietor, Social Dealers Digital Solutions.

If you have a question or complaint about how we handle your personal data, contact us by email at contact@socialdealers.in, by phone at +91 99304 84212, or by post at Social Dealers Digital Solutions, Ground Floor, 47/C-9, SVP Nagar, MHADA, Near Versova Telephone Exchange, Andheri West, Mumbai, Maharashtra 400053, India.

We will acknowledge your message and aim to resolve it within 30 days. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

9. Children

This website is meant for businesses and adults. If you are under 18, please don’t send us your personal details; ask a parent or guardian to contact us instead. If we learn that we have received a child’s data without a parent’s consent, we will delete it.

10. Changes to this policy

We may update this policy when our website or the law changes. The “Last updated” date at the top shows when it last changed. If the changes are significant, we will highlight them on this page.